Privacy policy

This Privacy Policy describes how personal data of users of the website print3deasy.com are collected and processed.

1. Data Controller

• Email: info@print3deasy.com

2. Data We Process

Depending on how the Website is used, we may process:

• Identification and contact data: name, email, phone number (if provided), company (if applicable).

• Project / request data: descriptions, messages, calculator parameters, files or links submitted by the user for quotation purposes (e.g., STL/OBJ/3MF or other formats).

• Technical and browsing data: IP address, identifiers/cookies, browsing events (especially if Analytics is accepted).

• Data derived from the calculator: values entered (material, dimensions, quantity, options, etc.) and the estimated result.

Important: Users must avoid submitting personal data of third parties without proper authorization.

3. Purposes of Processing

We process data in order to:
a) Manage requests submitted through forms (quotation, contact, support).
b) Respond to communications and inquiries.
c) Prepare estimated quotations using the calculator and, where applicable, convert them into an offer/order.
d) Improve the Website (analytics and measurement) if the user consents to analytics cookies.
e) Security: prevent fraud/abuse and ensure the integrity of the Website.

4. Legal Basis

• Consent (Art. 6.1.a GDPR): forms, file submissions, acceptance of non-essential cookies (e.g., Google Analytics).

• Performance of pre-contractual measures / contract (Art. 6.1.b GDPR): management of quotations, orders, manufacturing/services.

• Legitimate interest (Art. 6.1.f GDPR): Website security, fraud prevention, and basic service improvement (without non-essential cookies).

5. Data Retention

• Inquiries and requests: for the time necessary to respond and thereafter for the legally required periods.

• Quotations: up to [X] months/years or while a commercial relationship or reasonable follow-up possibility exists.

• Analytics data (cookies): according to cookie duration and configuration (see Cookie Policy).

6. Recipients and Processors

We may disclose or grant access to data to:

• Technology providers (hosting, email, management tools) acting as data processors.

• Google (if analytics cookies are accepted): Google Ireland Limited (Google Analytics services).

• Legal obligations: Public Authorities, Courts/Tribunals where required.

7. International Transfers

The use of Google and other providers may involve international data transfers (for example, to the United States).
In such cases, appropriate safeguards such as Standard Contractual Clauses (SCCs) and additional measures will be applied where necessary.

8. Users’ Rights

You may exercise:

• Access, rectification, erasure, objection, restriction, and data portability rights.

• Withdraw consent at any time (this will not affect prior processing).

To exercise these rights, send a request to [EMAIL] indicating “Data Protection” and attaching proof of identity if necessary.

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD).

9. Forms, Attachments and Submitted Content

If you submit 3D files/models:

• they will be used only to evaluate feasibility, prepare a quotation and/or provide the service;

• the user declares having the necessary rights over the submitted content;

• the Controller will apply reasonable confidentiality measures, without prejudice to internet transmission risks.

10. Automated Decision-Making

No automated decisions with significant legal effects are carried out. The calculator provides estimates and does not constitute automatic acceptance of an order.

11. Security

The Controller applies reasonable technical and organizational measures to protect data against loss, misuse, unauthorized access, or disclosure.

12. Policy Changes

We may update this Policy to adapt it to legal or technical changes.
Last updated: 11.02.26